If you’re billing at last year’s price…..you’re gonna go broke
As the jobs really start rolling in, I hope you did a serious breakdown of your costs, and are charging your customers appropriately.
You’re 2 biggest line item expenses have all gone up…
Did anyone cut their technicians wages? Nah
Drive less or buy gas cheaper? Nah
I bet your insurance is way down????? You bet
And the weak loonie isn’t helping. We’ve faced a minimum of a 10% increase just from the exchange rate, not to mention an additional 5% from the suppliers covering costs. This effects your business just a bit, maybe 1% increase in product/equipment supplies…but it’s still 1%.
There’s only one way to stay in the game…you have to take the amount you charge your customers up…simple.
Your service fees should go up 5% every year, without even thinking. Better if you can get 10%.
Plus everyone can work just a little smarter…not harder…but smarter. Maybe an add-on service? There’s a bunch out there. $25.00 to clean the drains? 10 minutes? $3.00 worth of product? Mold inspection? Not eradication…just an inspection…
This isn’t community service, and you’re a trained, licensed, and insured professional. Make certain you’re paid for it!